Privacy Policy

Privacy Policy

This Privacy Policy explains how Seat Carpet Seed handles personal data when users visit seatcarpetseed.quest, make enquiries, or use related services. It describes what we collect, how we use it, when we share it, and the choices available to users.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identifiers and contact details, enquiry content, account or profile details if an account is created, billing or transaction information where relevant, technical data such as device and browser information, and usage data about pages viewed and actions taken. We do not seek to collect sensitive personal data unless it is voluntarily provided and needed for a specific request.

The categories of data collected depend on how users interact with the site and services.
02

Sources of Data

We receive personal data directly from users when they complete forms, send messages, request services, or otherwise interact with the site. We also collect certain data automatically through the operation of the website, including device and usage information. In some cases, we may receive information from service providers that support hosting, analytics, security, or payment-related functions.

Information may come from direct submissions, service use, and limited technical collection.
03

Types of Cookies

We may use essential cookies needed for site operation, preference cookies that remember settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic performance purposes.
04

Cookie Controls

Where cookies or similar technologies are used, users may manage them through browser controls and, where available, site-level preference tools. Blocking some cookies may affect site functionality or limit certain features. Browser settings may also allow users to delete stored cookies after a visit.

Cookie settings can usually be adjusted through the browser or device used to access the site.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone
+44 118 493 9667
Postal address
106 Haigh Street, Liverpool, L3 8NA
Privacy contact
[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
Processing purpose

How We Use Data

We use personal data to operate and maintain the website, respond to enquiries, provide requested services, manage business relationships, process transactions where applicable, improve site performance, monitor security, prevent misuse, and comply with legal obligations. We may also use data to keep records, handle disputes, and support internal administration.

Processing is limited to operational needs and the purposes described in this notice.
Sharing partners

Service Providers

We may share personal data with trusted service providers that support hosting, website administration, analytics, communications, security, or payment processing. These parties act on our instructions or for their own independent role where applicable, and they are expected to use the data only for the services they provide or as otherwise permitted by law.

Service providers receive only the information needed to perform their functions.
Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights, investigate suspected misuse, or support the safety and security of users and the site. We may also share information when needed to establish, exercise, or defend legal claims.

Disclosure may be required to meet legal, regulatory, or court-related obligations.

Depending on the circumstances, users may ask for access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Users may also object to processing based on legitimate interests where that ground is relied on. Some requests may be limited by legal duties or the need to keep records.

Available rights depend on the nature of the data and the applicable legal framework.

To protect privacy and security, we may ask for information needed to verify a request before responding. If a request is refused in whole or in part, we will explain the reason where appropriate. We aim to handle requests within a reasonable period and in line with applicable law.

Requests are reviewed before action is taken to confirm identity and scope.

We retain personal data for the period needed to provide services, manage enquiries, meet record-keeping duties, resolve disputes, and maintain security. When data is no longer required, we delete it, anonymise it, or restrict it so it is no longer actively used, subject to any legal retention requirement.

Data is kept only for as long as needed for the relevant purpose or legal obligation.

We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the site unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate means.

This notice may be revised to reflect legal, technical, or operational changes.